cab logo Ipswich & District Citizens Advice Bureau

Welcome to Ipswich & District Citizens Advice Bureau.

On this website you can find out more about Ipswich & District CAB, how to contact us, online advice and information, volunteering at the CAB, and our campaigning and fundraising work.

19 Tower Street,
IPSWICH IP1 3BE

Our services:

1. An initial assessment (called a Gateway Assessment) to determine the next step. All callers to the Bureau will be given this brief assessment (lasting between 10 - 30 minutes). It can be done in person (using the drop-in service) or on the telephone (using the AdviceLine number) below.

2. Following the Gateway Assessment and where an in-depth advice session is needed, a full appointment with an Adviser or Specialist Adviser will be made.

AdviceLine Number: (01473) 219777

ServiceMonTueWedThuFriSat †
AdviceLine10am-4pm10am-4pm10am-4pm10am-4pm10am-4pm10am-noon
Assessments10am-2pm10am-2pm10am-noon10am-2pm10am-2pm 
Appointments10am-4pm10am-4pm10am-noon10am-4pm10am-4pm10am-noon
Outreach ‡  9:30am-noon   

‡ Outreach Sessions:
The Salvation Army: Wednesday Morning: Appointments only
† Saturdays
We open every other Saturday to take phone calls and for two pre-booked appointments
We close on Saturdays of bank holiday weekends and we are also closed for all statutory bank holidays